Frequently Asked Questions

-Once your order is fulfilled it takes 3-5 business days. Occasionally, it can take a little longer depending on the busy seasons/holidays. Oct-Jan. is busy bee season for me.

Note: Business Days does not include Saturdays, Sundays, or Holidays. 

International orders can take 6-10 business days to 1 month, But can vary based on your country and how long it takes to clear through your country's customs. 

**Please keep in mind buyers are responsible for any customs and import taxes that may apply. Sourtimes is not responsible for delays due to customs **

I don't accept returns or exchanges. But please contact us if you have any problems with your order Sourtimes.shop@gmail.com

Please provide your order # and full name.

Yes. We ship worldwide <3 

Please keep in mind buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

No worries! Shoot us an email ( Sourtimes.shop@gmail.com ) with your full name and order #

We'll gladly take care of you and make sure you receive what you ordered <3